All items are carefully handmade by me and most are made when your order is placed. Because of this, please allow approximately 5-10 business days for your order to be shipped. If you need something sooner, let me know and I'll do my best!
Payment options You can pay via Paypal, or we accept checks and money orders made out to Lisa Kelley. (Please note that your items will be shipped after we receive your payment.) We are required by law to charge sales tax in the state of PA. Shipping & handling All products will be packed and shipped via USPS Priority Mail. Shipping costs are based on your location. Orders are usually shipped within 5-10 business days of the time we receive your payment. Shipping time for custom orders will be discussed at the time of order placement. Returns We hope that you will love your milkshake product. However, if there is a defect or you are not satisfied, please contact us within 1 week (of receipt) and we can work together to resolve the problem. Shipping costs for any returns are the buyer's responsibility. Custom orders cannot be returned. Wholesale We welcome wholesale inquiries! If you would like information, please email milkshakecrafts@comcast.net. Include your shop name, contact person and reseller's ID. Please write "wholesale" in the subject line. Privacy policy Your personal information is never shared with anyone. It is only used to provide the products and services you request. Your credit card info is not kept on file. If you'd like to place a custom order, please email me at lisa@milkshakecrafts.com . Thank you! |